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Free shipping and easy returns
  • Size guide
  • Returns & Exchanges
  • Shipping & Delivery

Size guide

Returns & Exchanges

Shipping & Delivery

Shipping
Times &
Tracking

Orders are sent daily, from Monday - Friday (excluding local public holidays). 

Orders placed before 12pm AEST will be shipped the same day.

All shipping estimates are from the time of dispatch. Please note that dispatch times can vary during busy sale periods. Delivery timeframes are not guaranteed by the freight providers or Sundae Muse. Sundae Muse is not responsible for any delays in receiving your parcel. A tracking number will be emailed to you when your order has been dispatched.

For further information please email us at love@sundaemuse.com

Incorrect Address

If you have an urgent order please contact our customer service team at love@sundaemuse.com *We endeavor to send all orders the same day (when placed before 10:30 am AEST time Monday-Friday). However, this can occasionally take longer due to promotions or stock availability. We will endeavor to let you know as soon as possible if there is a delay in shipping your order. A tracking number will be emailed to you when your order has been dispatched.

Returns

International Customs Charges

International customers may be required to pay customs charges, taxes or duties. These charges are the customer's responsibility. Customs charges, taxes and duties can differ depending on your country. If you are unsure, please contact your local customs office to check what further charges are applicable. Sundae Muse is not responsible for any customs charges, taxes or duties you may incur during the shipment of your order.  If you decide not to pay import taxes or duties and choose to reject the parcel, you will not be refunded for your order. If you have any questions, please contact our customer service team at love@sundaemuse.com. 

UK VAT CHARGES

The UK Government requires VAT to be paid upfront for any parcels up to the value of £135.  If you are required to prepay VAT, applicable charges will be added to your order at checkout. Orders with a value above £135 will still be liable for VAT and may be liable for additional customs charges (duties) after the parcel has been shipped.  If you decide not to pay import VAT or duties and choose to reject the parcel, you will not be refunded for your order.

Customs & Duties

Please ensure that the postal address provided at checkout is your correct. It is your responsibility to provide the correct delivery address for their order. If the wrong delivery address is provided, Sundae Muse will not refund your order or offer a replacement.

Emali Dress / Yellow

$79.00

Ayla Top / Sherbet

$69.00

Ayla Skirt / Sherbet

$119.00

Ramsey Dress / Yellow

$79.00
You must agree to the international shipping terms & conditions